Canada

My Experience and Shaw Tower Open House

by Mike Browne on July 23, 2010

This week my long and arduous job search came to an end. I applied for a job with Shaw Cablesystems. I’ve been a customer for many years using their digital television and internet services. I have always had good experiences dealing with the company and its representatives so when I found out that Technical Service Representative (TSR) jobs were available there I pounced on the opportunity.

I received a link to the job by a friend. The link had an online questionnaire around my technical knowledge and an “apply now” button at the bottom. On the next page I set up my account for the Shaw careers database filling out all of my information and copied and pasted a plain text version of my resumé into the form provided.

On the same day I got a phone call about coming in to Shaw Tower for a screening interview with a Talent Supply Coordinator from the HR department after which I scheduled for back for a second interview the next day with two supervisors from the Technical Service department.

I had to bring my passport (which I seem to have lost on the way home) and my driver’s licence so a credit and criminal record check could be done on me.

After the second interview, which I thought went well, my interviewers told me that I should to wait for a call one way or the other.

The phone call with a job offer came a day later. It included an amazing benefits package that starts right away, not the least of which is an employee discount on the old cable bill. Nice! Every bit helps.

The whole hiring experience was extremely pleasant, professionally executed and efficient. At no time was I made to feel I was just a number.

The offices in Shaw Tower are beautiful and modern. The people I met were all friendly and accommodating. That’s a corporate culture I can get used to.

I start training on Monday. I am looking forward to this new adventure.

If you’re in Vancouver and might like a career at Shaw you can attend the Shaw Tower Open House tomorrow. Here are the details —

We have three questions for you:

Are you customer service driven?
Do you have a passion for sales?
Do you love technology and innovation?

If the answer is YES, then come to our open house and bring a friend!

Shaw Tower is opening its doors on Saturday, July 24th from 2 to 4 p.m. and we are looking for enthusiastic people to join our Customer Service and Technical Service teams.

There’s never been a better time to join the Shaw family as we continue to grow and expand our business.

So, if you know anyone who would be interested in applying, please pass along the information below.

Details

When: Saturday, July 24
Time: 2 to 4 p.m.
Where: Shaw Tower, 1067 West Cordova Street, Vancouver
Open Positions: Customer Service and Technical Service Representatives
What to bring: Your resume
What to expect: Be prepared to have an on-site interview with one of our Customer Care Supervisors

IMPORTANT: These jobs are all PART-TIME and only guarantee 20 hours per week. Our call centre operates 7 days a week from 7 AM – 11:30 PM. All candidates must be available to work anytime within these hours.

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Vancouver’s Winter Olympic Games are over. Now what?

by Mike Browne on March 2, 2010

in Vancouver 2010

Like many other Canadians, specifically Vancouverites, I woke up on Monday morning with a sense of loss and a bit of an emotional hangover. The euphoric buzz of the Vancouver 2010 Winter Olympic Games, over less than 24 hours, quickly wore off. It left me with a question that I’m sure many of us are asking, “Now what?”

Photo by kennymatic on Flickr

In 17 short days Vancouver hosted the biggest extended party it has ever seen and, possibly, ever will see. I’m even going so far as to say that a Stanley Cup win by our beloved Canucks would not even come close to the carnival (as fugitivephilo says in a thoughtful blog post about consumerism & patriotism) that we saw. Wow!

A better fictional account of the most dramatic Canadian Olympic games could not have been written.
[click to continue…]

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Stephen Colbert in Vancouver

by Mike Browne on February 19, 2010

in Vancouver 2010

Yesterday a team of us from DOXA Documentary Film Festival headed down to Creekside Park to see day one of taping for the Colbert Show in Vancouver. We were hoping we would be able to get a camera package for our upcoming EXPOSED! Celebrity Camera Auction fundraiser to Stephen Colbert. We passed our package off to an AD and hopefully Mr. Colbert will get the package and agree to participate.

I took Carol’s camera and got a ton of great shots from my vantage point back stage and running around through the crowd snapping away.

We weren’t the only ones to show up. There are estimates that over 5000 people were in attendance and the patriots were out in force.

The place went nuts when Stephen Colbert arrived and he did not disappoint. I was especially impressed with his improv. He is more charismatic in person than I thought he would be.

Oh look, Colbert must have seen me in the crowd as he waved right at me. He was actually counting down from five, but hey, a guy can dream can’t he?

Here’s a slide show of the best shots I snagged of Stephen Colbert, his guest Michael Bublé and eTalk Canada’s Ben Mulroney, as well as a few other lucky shots from a great day.